What happens after you say hello.

A conversation with the desk, a reviewed quote, then a confirmed exchange. Each step is agreed before the next begins.

Ready to begin?

Open a conversation with the desk and tell us your route. Nothing is sent until you press send in Telegram.

Tell us your route.
Open the conversation on Telegram. Share the direction, the approximate amount and how the funds are held today. For cash, start with a location and eligibility enquiry.
Complete onboarding.
The desk explains the information required before a quote is prepared, in the same private conversation. Onboarding and identity verification apply to every exchange.
Review your quote.
You receive the proposed rate, any fees and the settlement instructions for your review. Nothing proceeds until you have seen the full picture.
Confirm the exchange.
Confirm the terms with the desk. From there the desk guides each step of the transaction and stays in contact throughout.
Settle.
Funds or assets are delivered to the agreed destination. The desk confirms when the exchange is complete.

A short first message is enough. The desk asks for anything else it needs.

Your routeBank to crypto, crypto to bank, cash to crypto, or crypto to crypto.
The approximate amountA range is fine. The desk confirms what is possible.
Where the funds are nowA bank account, digital assets, or cash.
Your preferred timingWhen you would like the exchange to complete.
Private or businessWhether you are acting for yourself or for a company.

Cash to crypto begins with a location and eligibility enquiry. The desk confirms whether an appointment can be arranged before anything is planned.

Cash is not available in every location. Onboarding and identity verification apply to cash exchanges as they do to every other route.

The desk works one-to-one. There is no account, no public order book, and nothing about your exchange is published.

Verification comes first, as it does for every client. From there, your affairs stay between you and the desk.

Your message opens as a draft in Telegram. You review it, then send it.